The pella care guarantee is not available through other retail stores pella certified contractors pella select contractors or independent contractors.
Pella window lock problems.
The pella care guarantee is available exclusively for replacement customers who purchase and install pella products through their local pella window and door showrooms.
Your double hung top sash won t stay up.
Find out what information is needed when requesting a service visit.
The door might be difficult to latch and release if the strikes are misaligned.
Your doors won t lock or unlock.
When the lock hardware on the pella casement window becomes loose the window itself can seem to be loose even when it is shut and locked.
A pella flat screen sliding door may not latch properly if the door is misaligned with the frame s strike leaving you unable to lock your door.
You need to replace fixed panels in sliding glass doors.
Call pella customer support if you can t find the part you need call our pella customer support at 1 877 473 5527 for assistance.
You need to replace roto operators in casement units.
One problem that can occur with a casement window is with its locking hardware.
Our old doors were removed and replaced with pella sliding doors that have the blinds in between the windows.
Complement your windows with beautiful and secure hardware.
Make a slight adjustment to the window hardware to make the window fit tight.
Move the strike up or down as necessary to align it with the door.
Functional hardware and locks are available in color matched and upgraded finishes allowing you to match other design elements in your home.
You need to replace unison locks in casement windows.
Explore our windows patio doors and entry doors to find the perfect choice for your home.
Our experience with pella has been very good.
Explore pella s window hardware today.
Once the mechanism has been released adjust stiff pella sliding door locks by loosening the screws holding the latching strikes on the inside of the door frame.